| ชื่อเรื่อง | : | Self-service in the Internet age : expectations and experiences |
| นักวิจัย | : | Oliver, David John. , Romm Livermore, Celia T., 1954- , Sudweeks, Fay. |
| คำค้น | : | Internet , Internet , Service industries , Internet service providers. |
| หน่วยงาน | : | Central Queensland University, Australia |
| ผู้ร่วมงาน | : | - |
| ปีพิมพ์ | : | 2552 |
| อ้างอิง | : | http://hdl.cqu.edu.au/10018/37832 , ISBN:1848002068 (hbk.) , ISBN:9781848002067 (hbk.) , ISBN:1848002076 (ebook) , ISBN:9781848002074 (ebook) , cqu:4999 |
| ที่มา | : | Oliver, D, Romm Livermore, CT & Sudweeks, R (eds) 2009, "Self-Service in the Internet Age: Expectations and Experiences", London, Springer. |
| ความเชี่ยวชาญ | : | - |
| ความสัมพันธ์ | : | ACQUIRE [electronic resource] : Central Queensland University Institutional Repository |
| ขอบเขตของเนื้อหา | : | - |
| บทคัดย่อ/คำอธิบาย | : | "The Internet has emerged as a network which enables a vast range of interactions between businesses and government organizations and individuals. These interactions are classified as B2C (business to consumer), B2B (business to business) and C2C (consumer to consumer) creating ever growing forms of Internet connectedness." "This connectedness enables a vast range of self-service opportunities via the Internet. Self-Service in the Internet Age explores attitudes and behaviors to this new form of self-service provision. It focuses on how services are used and viewed by those who choose to use or not use them in a variety of contexts such as personal banking, shopping, travel, education, and health."--BOOK JACKET. |
| บรรณานุกรม | : |
Oliver, David John. , Romm Livermore, Celia T., 1954- , Sudweeks, Fay. . (2552). Self-service in the Internet age : expectations and experiences.
กรุงเทพมหานคร : Central Queensland University, Australia. Oliver, David John. , Romm Livermore, Celia T., 1954- , Sudweeks, Fay. . 2552. "Self-service in the Internet age : expectations and experiences".
กรุงเทพมหานคร : Central Queensland University, Australia. Oliver, David John. , Romm Livermore, Celia T., 1954- , Sudweeks, Fay. . "Self-service in the Internet age : expectations and experiences."
กรุงเทพมหานคร : Central Queensland University, Australia, 2552. Print. Oliver, David John. , Romm Livermore, Celia T., 1954- , Sudweeks, Fay. . Self-service in the Internet age : expectations and experiences. กรุงเทพมหานคร : Central Queensland University, Australia; 2552.
|
ridm@nrct.go.th ระบบคลังข้อมูลงานวิจัยไทย รายการโปรดที่คุณเลือกไว้
