| ชื่อเรื่อง | : | Are you being served? Exploring the role of customers as employees in the digital world |
| นักวิจัย | : | Oliver, David John. , Farag, Neveen Awad. , Romm Livermore, Celia T., 1954- |
| คำค้น | : | Computer science. , 700299 Information services not elsewhere classified , 280199 Information Systems not elsewhere classified , TBA. , 899999 Information and Communication Services not elsewhere classified. , 8999 Other Information and Communication Services. , 89 Information and Communication Services. , 080699 Information Systems not elsewhere classified. , 0806 Information Systems. , 08 Information and Computing Sciences. , Information technology. , Communication and technology. |
| หน่วยงาน | : | Central Queensland University, Australia |
| ผู้ร่วมงาน | : | - |
| ปีพิมพ์ | : | 2548 |
| อ้างอิง | : | http://hdl.cqu.edu.au/10018/3802 , cqu:1935 |
| ที่มา | : | Oliver, D J, Romm, C & Farag, N 2005, 'Are you being served? - exploring the role of customers as employees in the digital world', paper presented at CollECTeR Europe 2005 Conference: Collaborative Business, Furtwangen University, Germany. |
| ความเชี่ยวชาญ | : | - |
| ความสัมพันธ์ | : | Proceedings of the CollECTeR Europe 2005 Conference : Collaborative Business, June 12-13 2005, Furtwangen University, Germany. Furtwangen, Germany : Furtwangen University, 2005. p. 1-9 9 pages Refereed 39810349408 , ACQUIRE [electronic resource] : Central Queensland University Institutional Repository. |
| ขอบเขตของเนื้อหา | : | - |
| บทคัดย่อ/คำอธิบาย | : | This paper describes research in progress to identify and classify the dimensions of self-service activity enabled through the Internet. It pursues the notion that this process involves turning customers into employees of the organizations from which the service is being obtained. |
| บรรณานุกรม | : |
Oliver, David John. , Farag, Neveen Awad. , Romm Livermore, Celia T., 1954- . (2548). Are you being served? Exploring the role of customers as employees in the digital world.
กรุงเทพมหานคร : Central Queensland University, Australia. Oliver, David John. , Farag, Neveen Awad. , Romm Livermore, Celia T., 1954- . 2548. "Are you being served? Exploring the role of customers as employees in the digital world".
กรุงเทพมหานคร : Central Queensland University, Australia. Oliver, David John. , Farag, Neveen Awad. , Romm Livermore, Celia T., 1954- . "Are you being served? Exploring the role of customers as employees in the digital world."
กรุงเทพมหานคร : Central Queensland University, Australia, 2548. Print. Oliver, David John. , Farag, Neveen Awad. , Romm Livermore, Celia T., 1954- . Are you being served? Exploring the role of customers as employees in the digital world. กรุงเทพมหานคร : Central Queensland University, Australia; 2548.
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