| ชื่อเรื่อง | : | A Comprehensive Model Linking Human Resource Management Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia |
| นักวิจัย | : | Tan, Cheng Ling , Nasurdin, Aizzat Mohd. , Ahmad, Noor Hazlina |
| คำค้น | : | HD28-70 Management. Industrial Management |
| หน่วยงาน | : | Universiti Sains Malaysia, Malaysia |
| ผู้ร่วมงาน | : | - |
| ปีพิมพ์ | : | 2558 |
| อ้างอิง | : | http://eprints.usm.my/31035/1/Pages%20from%20A%20COMPREHENSIVE%20MODEL%20LINKING%20HUMAN%20RESOURCE%20MANAGEMENT%20PRACTICES.pdf , Nasurdin, Aizzat Mohd. and Ahmad, Noor Hazlina and Tan, Cheng Ling (2015) A Comprehensive Model Linking Human Resource Management Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia. Project Report. Universiti Sains Malaysia. |
| ที่มา | : | - |
| ความเชี่ยวชาญ | : | - |
| ความสัมพันธ์ | : | http://eprints.usm.my/31035/ |
| ขอบเขตของเนื้อหา | : | - |
| บทคัดย่อ/คำอธิบาย | : | The two main objectives of this research are: first, to examine the direct effects of HRM practices (selective
hiring, orientation, job security, training, compensation, performance appraisals, and career advancement) on service-oriented organizational citizenship behaviors and; second, to examine the in~lirect effects of HRM practices (selective hiring, orientation, job security, training, compensation, performance appraisals, and career advancement) on service-oriented organizational citizenship behaviors through the mediating effect of organizational commitment. Data was gathered from a sample of 580 customer-contact employees from 29 hotels in Peninsular Malaysia. Results using PLS technique revealed that selecte |
| บรรณานุกรม | : |
Tan, Cheng Ling , Nasurdin, Aizzat Mohd. , Ahmad, Noor Hazlina . (2558). A Comprehensive Model Linking Human Resource Management
Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia.
กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia. Tan, Cheng Ling , Nasurdin, Aizzat Mohd. , Ahmad, Noor Hazlina . 2558. "A Comprehensive Model Linking Human Resource Management
Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia".
กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia. Tan, Cheng Ling , Nasurdin, Aizzat Mohd. , Ahmad, Noor Hazlina . "A Comprehensive Model Linking Human Resource Management
Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia."
กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia, 2558. Print. Tan, Cheng Ling , Nasurdin, Aizzat Mohd. , Ahmad, Noor Hazlina . A Comprehensive Model Linking Human Resource Management
Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia. กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia; 2558.
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