In a commercial system data used for unit selection systems is collected with a heavy emphasis on homogeneous neutral data that has sufficient coverage for the units that will be used in the system. In this years Blizzard entry CSTR and CereProc present a joint entry where the emphasis has been to explore techniques to deal with data which is not homogeneous (the English entry) and did not have appropriate coverage for a diphone based system (the Mandarin entry where tone/phone combinations were treated as distinct phone categories). In addition, two further problems were addressed, 1) Making use of non-homogeneous data for creating a voice that can realise both expressive and neutral speaking styles (the English entry) 2) Building a unit selection system with no native understanding of the language but depending instead on external native evaluation (the Mandarin Entry).