| ชื่อเรื่อง | : | Determinants of perceived service quality : an empirical study |
| นักวิจัย | : | Chowdhury, Md. Humayun Kabir. , Sultan, Md. Parves. |
| คำค้น | : | Customer services. , Service industries , Total quality management. , Education, Higher. , Reliability. , 740301 Higher education , 749906 Education policy , 749999 Education and training not elsewhere classified , 350204 Marketing and Market Research , 350210 Quality Management , 359999 Other Commerce, Management, Tourism and Services , SERVQUAL -- Reliability analysis -- Cronbach Alpha |
| หน่วยงาน | : | Central Queensland University, Australia |
| ผู้ร่วมงาน | : | - |
| ปีพิมพ์ | : | 2548 |
| อ้างอิง | : | http://hdl.cqu.edu.au/10018/20646 , cqu:3397 |
| ที่มา | : | Chowdhury, HK & Sultan, P 2005, 'Determinants of Perceived Service Quality: An Empirical Study', Journal of Business Administration, vol. 31, no. 1 & 2, pp. 179-188. |
| ความเชี่ยวชาญ | : | - |
| ความสัมพันธ์ | : | Journal of business administration. Dhaka, Bangladesh. : Institute of Business Administration, University of Dhaka, Bangladesh, 2005. Vol. 31, no. 1&2 (January and April 2005), p. 179-188 10 pages Refereed 1680-9823 , ACQUIRE [electronic resource] : Central Queensland University Institutional Repository. |
| ขอบเขตของเนื้อหา | : | - |
| บทคัดย่อ/คำอธิบาย | : | The main objective of this study was to examine the reliability of the twelve dimensions of service quality as developed by Parasuraman et al. (1985) in the context of private universities of Bangladesh. |
| บรรณานุกรม | : |
Chowdhury, Md. Humayun Kabir. , Sultan, Md. Parves. . (2548). Determinants of perceived service quality : an empirical study.
กรุงเทพมหานคร : Central Queensland University, Australia. Chowdhury, Md. Humayun Kabir. , Sultan, Md. Parves. . 2548. "Determinants of perceived service quality : an empirical study".
กรุงเทพมหานคร : Central Queensland University, Australia. Chowdhury, Md. Humayun Kabir. , Sultan, Md. Parves. . "Determinants of perceived service quality : an empirical study."
กรุงเทพมหานคร : Central Queensland University, Australia, 2548. Print. Chowdhury, Md. Humayun Kabir. , Sultan, Md. Parves. . Determinants of perceived service quality : an empirical study. กรุงเทพมหานคร : Central Queensland University, Australia; 2548.
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