| ชื่อเรื่อง | : | Acknowledging risks when deciding to outsource business processes the case of data theft |
| นักวิจัย | : | Rouse, Anne. |
| คำค้น | : | Contracting out. , Risk assessment. , BPO -- Outsourcing -- Data theft -- Benifit/cost -- Business case |
| หน่วยงาน | : | Central Queensland University, Australia |
| ผู้ร่วมงาน | : | - |
| ปีพิมพ์ | : | 2549 |
| อ้างอิง | : | http://hdl.cqu.edu.au/10018/9653 , cqu:908 , http://acquire.cqu.edu.au:8080/vital/access/manager/Repository/cqu:908 |
| ที่มา | : | Rouse, A 2006, 'Acknowledging risks when deciding to outsource business process: the case of data theft', Proceedings of the 20th ANZAM (Australian New Zealand Academy of Management) Conference on "Management: Pragmatism, Philosophy, Priorities", 6-9 December 2006, Central Queensland University, Rockhampton. http://acquire.cqu.edu.au:8080/vital/access/manager/Repository/cqu:908 |
| ความเชี่ยวชาญ | : | - |
| ความสัมพันธ์ | : | aCQUIRe [electronic resource] : Central Queensland University Institutional Repository. , Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, priorities / edited by Jessica Kennedy and Lee Di Milia. Rockhampton. : Central Queensland University, 2006. Refereed 1921047348 |
| ขอบเขตของเนื้อหา | : | - |
| บทคัดย่อ/คำอธิบาย | : | Outsourcing is generally framed in terms of benefits and cost savings, rather than risks. One important risk is “data theft”. This paper draws upon a longitudinal study into IT and business process outsourcing to present a theoretical model incorporating risk. Sources include qualitative interviews with purchasers, non purchasers, and vendors of outsourced business process services. It concludes that data theft is an under-acknowledged risk in all business process outsourcing (BPO), but is higher for offshore outsourcing. This risk may be mitigated, but when factored into the business case can invalidate typically small cost savings. In acknowledging and adequately costing this risk, decision-makers may find BPO, particularly where offshore vendors are involved, less attractive. |
| บรรณานุกรม | : |
Rouse, Anne. . (2549). Acknowledging risks when deciding to outsource business processes the case of data theft.
กรุงเทพมหานคร : Central Queensland University, Australia. Rouse, Anne. . 2549. "Acknowledging risks when deciding to outsource business processes the case of data theft".
กรุงเทพมหานคร : Central Queensland University, Australia. Rouse, Anne. . "Acknowledging risks when deciding to outsource business processes the case of data theft."
กรุงเทพมหานคร : Central Queensland University, Australia, 2549. Print. Rouse, Anne. . Acknowledging risks when deciding to outsource business processes the case of data theft. กรุงเทพมหานคร : Central Queensland University, Australia; 2549.
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