Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies

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Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies

หน่วยงาน Universiti Sains Malaysia, Malaysia

รายละเอียด

ชื่อเรื่อง	:	Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies
นักวิจัย	:	Mohd Isa, Salmi
คำค้น	:	HF5001-6182 Business
หน่วยงาน	:	Universiti Sains Malaysia, Malaysia
ผู้ร่วมงาน	:	-
ปีพิมพ์	:	2548
อ้างอิง	:	http://eprints.usm.my/25635/1/SERVICE_QUALITY_AND_ITS_RELATIONSHIP_WITH_CUSTOMER_SATISFACTION_TOWARDS_CUSTOMER_LOYALTY.pdf , Mohd Isa, Salmi (2005) Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies. Masters thesis, USM.
ที่มา	:	-
ความเชี่ยวชาญ	:	-
ความสัมพันธ์	:	http://eprints.usm.my/25635/
ขอบเขตของเนื้อหา	:	-
บทคัดย่อ/คำอธิบาย	:	Kajian ini dijalankan bertujuan untuk menilai kualiti perkhidmatan yang ditawarkan oleh firma audit dan mengkaji hubungan di antara kualiti perkhidmatan, kepuasan dan kesetiaan pelanggan terhadap perkhidmatan yang ditawarkan oleh firma audit. This research was conducted to find and get a better understanding of service quality level and to examine the relationship between service quality, customer satisfaction and customer loyalty with the services offered by the audit firms.
บรรณานุกรม	:	APA Chicago MLA Vancouver Mohd Isa, Salmi . (2548). Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies. กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia. Mohd Isa, Salmi . 2548. "Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies". กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia. Mohd Isa, Salmi . "Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies." กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia, 2548. Print. Mohd Isa, Salmi . Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies. กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia; 2548.