| ชื่อเรื่อง | : | An exploratory study examining the balance between system effectiveness and operational effectiveness in the implementation of enterprise information systems |
| นักวิจัย | : | Santa, Ricardo. , Ferrer, Mario. , Hyland, P. , Pun, W. K. |
| คำค้น | : | Management. , Not a CQU Research Flagship , Management information systems. , Strategic planning. , 700101 Application packages , 280102 Information Systems Management , System effectiveness -- Operational effectiveness -- Performance measurement -- Information systems strategies -- Enterprise information systems |
| หน่วยงาน | : | Central Queensland University, Australia |
| ผู้ร่วมงาน | : | - |
| ปีพิมพ์ | : | 2550 |
| อ้างอิง | : | http://hdl.cqu.edu.au/10018/6006 , http://acquire.cqu.edu.au:8080/vital/access/manager/Repository/cqu:2473 , cqu:2473 |
| ที่มา | : | Santa, R., M. Ferrer, et al. 2007, 'An Exploratory study examining the balance between system effeciveness and operational effectiveness in the implementation of enterprise information systems', ANZAM Operation Management Symposium 2007, Melbourne, Australia. |
| ความเชี่ยวชาญ | : | - |
| ความสัมพันธ์ | : | 5th ANZAM Operations Management Symposium : Melbourne, Australia. : Melbourne Operations Management Society, 2007. p.- 13 pages Refereed ISBN , aCQUIRe [electronic resource] : Central Queensland University Institutional Repository. |
| ขอบเขตของเนื้อหา | : | - |
| บทคัดย่อ/คำอธิบาย | : | Organisations are increasingly investing in complex enterprise information systems. In most cases, claims are made concerning how these expensive systems will produce considerable improvements in the operational performance of the organisations. Nevertheless, there is evidence that many of these systems fail to deliver the expected outcomes and often fail completely. This study explores the linkages among system effectiveness, operational performance, and the organisational factors that influence the balance that these systems require. As current literature is silent in regard to such interactions, this research uses a qualitative approach, based on unstructured interviews with employees at different levels in an Electricity distribution organisation, to build on the existing literature and to further confirm and refine a theoretical framework. |
| บรรณานุกรม | : |
Santa, Ricardo. , Ferrer, Mario. , Hyland, P. , Pun, W. K. . (2550). An exploratory study examining the balance between system effectiveness and operational effectiveness in the implementation of enterprise information systems.
กรุงเทพมหานคร : Central Queensland University, Australia. Santa, Ricardo. , Ferrer, Mario. , Hyland, P. , Pun, W. K. . 2550. "An exploratory study examining the balance between system effectiveness and operational effectiveness in the implementation of enterprise information systems".
กรุงเทพมหานคร : Central Queensland University, Australia. Santa, Ricardo. , Ferrer, Mario. , Hyland, P. , Pun, W. K. . "An exploratory study examining the balance between system effectiveness and operational effectiveness in the implementation of enterprise information systems."
กรุงเทพมหานคร : Central Queensland University, Australia, 2550. Print. Santa, Ricardo. , Ferrer, Mario. , Hyland, P. , Pun, W. K. . An exploratory study examining the balance between system effectiveness and operational effectiveness in the implementation of enterprise information systems. กรุงเทพมหานคร : Central Queensland University, Australia; 2550.
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