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Sensitivity of manufacturer and buyer’s risks for lifetime warranty policies

หน่วยงาน Central Queensland University, Australia

รายละเอียด

ชื่อเรื่อง : Sensitivity of manufacturer and buyer’s risks for lifetime warranty policies
นักวิจัย : Rahman, Anisur. , Chattopadhyay, Gopinath.
คำค้น : Not a CQU Research Flagship , 671101 Automotive equipment , 290502 Industrial Engineering , Warranty. , Products liability. , Lifetime warranty -- Risk preferences
หน่วยงาน : Central Queensland University, Australia
ผู้ร่วมงาน : -
ปีพิมพ์ : 2550
อ้างอิง : http://hdl.cqu.edu.au/10018/12229 , http://acquire.cqu.edu.au:8080/vital/access/manager/Repository/cqu:2628 , cqu:2628
ที่มา : Rahman, A & Chattopadhyay, G 2007, 'Sensitivity of manufacturer and buyer’s risks for lifetime warranty policies', Proceedings of The IEEE International Conference on Industrial Engineering and Engineering Management 2007, 2nd - 5th Dec 2007, Singapore, pp.768-772.
ความเชี่ยวชาญ : -
ความสัมพันธ์ : Proceedings of The IEEE International Conference on Industrial Engineering and Engineering Management 2007, 2nd - 5th Dec 2007, Singapore Singapore : IEEE, 2007. p.768-772 5 pages Refereed 1424415292 (online) , aCQUIRe [electronic resource] : Central Queensland University Institutional Repository.
ขอบเขตของเนื้อหา : -
บทคัดย่อ/คำอธิบาย :

Lifetime warranties is becoming popular as they provide assurance to buyer for longer reliable service and greater customer peace of mind for the whole life of the product. By offering a lifetime warranty, both the manufacturer and the buyer are exposed to uncertainties and risks of warranty pricing and product performance during the lifetime of the product. This paper analyses the sensitivity of risk preferences models developed by Chattopadhyay and Rahman [1] in finding the optimal warranty price through the use of the manufacturer’s utility function for manufacturer’s profit and the buyer’s utility function for repair cost. The sensitivity of the warranty price is analysed with numerical example with respect to the factors such as the buyer’s and the manufacturer/dealer’s risk preferences, buyer’s anticipated and manufacturer’s estimated product failure intensity, the buyer’s loyalty to the original manufacturer/dealer in repairing failed product and the buyer’s repair costs for unwarranted products.

บรรณานุกรม :
Rahman, Anisur. , Chattopadhyay, Gopinath. . (2550). Sensitivity of manufacturer and buyer’s risks for lifetime warranty policies.
    กรุงเทพมหานคร : Central Queensland University, Australia.
Rahman, Anisur. , Chattopadhyay, Gopinath. . 2550. "Sensitivity of manufacturer and buyer’s risks for lifetime warranty policies".
    กรุงเทพมหานคร : Central Queensland University, Australia.
Rahman, Anisur. , Chattopadhyay, Gopinath. . "Sensitivity of manufacturer and buyer’s risks for lifetime warranty policies."
    กรุงเทพมหานคร : Central Queensland University, Australia, 2550. Print.
Rahman, Anisur. , Chattopadhyay, Gopinath. . Sensitivity of manufacturer and buyer’s risks for lifetime warranty policies. กรุงเทพมหานคร : Central Queensland University, Australia; 2550.