| ชื่อเรื่อง | : | The Role Of Staffing And Orientation Practices In Predicting Service-Oriented Organisational Citizenship Behaviour |
| นักวิจัย | : | Mohd. Nasurdin, Aizzat , Ahmad, Noor Hazlina , Cheng, Ling Tan |
| คำค้น | : | HD28-70 Management. Industrial Management |
| หน่วยงาน | : | Universiti Sains Malaysia, Malaysia |
| ผู้ร่วมงาน | : | - |
| ปีพิมพ์ | : | 2559 |
| อ้างอิง | : | http://eprints.usm.my/36670/1/aamj21022016_2.pdf , Mohd. Nasurdin, Aizzat and Ahmad, Noor Hazlina and Cheng, Ling Tan (2016) The Role Of Staffing And Orientation Practices In Predicting Service-Oriented Organisational Citizenship Behaviour. Asian Academy of Management Journal (AAMJ), 21 (2). pp. 1-26. ISSN 1394-2603 |
| ที่มา | : | - |
| ความเชี่ยวชาญ | : | - |
| ความสัมพันธ์ | : | http://web.usm.my/aamj/21022016/aamj21022016_2.pdf , http://eprints.usm.my/36670/ |
| ขอบเขตของเนื้อหา | : | - |
| บทคัดย่อ/คำอธิบาย | : | This study examined the relationships between two specifc human resource management practices (stafng and orientation) and service-oriented organisational citizenship behaviour. Survey data were gathered from a sample of 290 frontline employees attached to 4- and 5-star hotels in Malaysia. The partial least squares technique was used to test the research hypotheses. Results showed that stafng (consisting of recruitment and selection) and orientation have positive effects on the three dimensions of service-oriented organisational citizenship behaviours. These fndings demonstrate the need for hotels to revisit their prevailing stafng and orientation practices in an attempt to enhance their employees' display of service-oriented citizenship behaviours |
| บรรณานุกรม | : |
Mohd. Nasurdin, Aizzat , Ahmad, Noor Hazlina , Cheng, Ling Tan . (2559). The Role Of Staffing And Orientation
Practices In Predicting Service-Oriented
Organisational Citizenship Behaviour.
กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia. Mohd. Nasurdin, Aizzat , Ahmad, Noor Hazlina , Cheng, Ling Tan . 2559. "The Role Of Staffing And Orientation
Practices In Predicting Service-Oriented
Organisational Citizenship Behaviour".
กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia. Mohd. Nasurdin, Aizzat , Ahmad, Noor Hazlina , Cheng, Ling Tan . "The Role Of Staffing And Orientation
Practices In Predicting Service-Oriented
Organisational Citizenship Behaviour."
กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia, 2559. Print. Mohd. Nasurdin, Aizzat , Ahmad, Noor Hazlina , Cheng, Ling Tan . The Role Of Staffing And Orientation
Practices In Predicting Service-Oriented
Organisational Citizenship Behaviour. กรุงเทพมหานคร : Universiti Sains Malaysia, Malaysia; 2559.
|
ridm@nrct.go.th ระบบคลังข้อมูลงานวิจัยไทย รายการโปรดที่คุณเลือกไว้
